What Happens When You Miss A Call On A Job
You can't answer the phone from a roof. Here's how to stop that call going to the next company
You're on a job, your hands are full, and your phone rings. You can't take it. What the caller does next decides whether you ever hear from them again.
Most People Won't Leave A Message
Someone with a leaking roof or a broken furnace wants an answer now. If they get voicemail, plenty of them will hang up and try the next name on Google.
A Text Changes That
When a call goes unanswered, a text can go out within seconds. Something like: "Sorry we missed you, we're on a job right now. What can we help with?"
The caller knows you're real and that you noticed. Many people would rather text anyway, and they can send a photo of the problem. You can reply when you're off the job, and you already know what they need.
Keep It Simple
- Sound like you. Short and friendly beats polished.
- Ask one question, so it's easy to reply.
- Add your booking link if you use one.
- Make sure it works nights and weekends too.