Privacy Policy

This policy explains what personal data we collect when you visit this site, book a call or become a client, why we collect it, who we share it with, and your rights. We don't sell your data.

1. Who We Are

This site and its services are run by Ascension Ventures B.V., a company registered in the Netherlands. Contact: support@ascensionventures.ai.

2. What We Collect

• When you book a call: your name, email, phone number and anything you write in the booking form, collected through Cal.com.
• On a call: what you tell us. We may record calls on Zoom to prepare your plan, and we'll tell you when we do.
• When you become a client: your business details, your billing details and the logins or access you give us to set up your system. Stripe handles your card, and we never see the full number.
• Your customers' details: names, phone numbers, emails and messages that come through your website, phone line and inbox. You control this data and we process it for you, on your instructions.
• Technical data: IP address, browser and pages requested, in standard server logs.

What you type into the try-it demos on this site stays in your browser and isn't sent to us.

3. How We Use It

• To reply to you and run our calls
• To build and run your website and system
• To bill you and keep our accounts
• To send you messages about your service
• To keep our systems secure and meet our legal duties

4. Who We Share It With

• Cal.com and Zoom: booking and running calls
• Stripe: payments
• LeadConnector (HighLevel) and its phone carriers: the customer inbox, texts and calls behind the system
• Google and Meta: only if you connect your Google Business Profile, Facebook or Instagram accounts
• Resend: email delivery
• Anthropic: AI that helps write website text from your business details
• Vercel and Cloudflare: hosting and DNS, which receive standard request logs

5. Text Messages

We never share mobile numbers or text-message consent with third parties or affiliates for their marketing. See our SMS Terms.

6. International Transfers

Some of these providers process data in the United States. They use Standard Contractual Clauses or equivalent safeguards to meet GDPR transfer rules.

7. How Long We Keep It

• Booking details and emails, if you don't become a client: 2 years after our last contact
• Client and billing records: while you're a client, plus 7 years for tax and bookkeeping, as Dutch law requires
• Your customers' data: while you're a client, then deleted or handed back on request
• Server logs: 30 days

8. Your Rights

You can ask to see, correct, delete or receive a copy of your data, and you can object to how we use it. You can also complain to your local data protection authority, which in the Netherlands is the Autoriteit Persoonsgegevens. Email support@ascensionventures.ai and we'll respond within 30 days.

9. Cookies

This site doesn't use advertising or analytics cookies. The calendar on our Book A Call page comes from Cal.com, which may set its own cookies. If this changes, we'll update this page.

10. Children

Our services are for adults running businesses. We don't knowingly collect data from anyone under 16.

11. Changes

If we change this policy in a way that matters, we'll email our clients at least 14 days before it takes effect. Small wording changes just appear here with a new date.